Consumers and mobile users are now able to get the same technical support normally only offered to large corporations. During the 15-minute press conference, Chief Executive Officer Dorian Nimmons stated, “Way to often companies focus on large businesses instead of the work at home entrepreneur”.
The company is focusing efforts using both brand ambassadors and traditional advertising, such as in the Instagram post below.
Approximately 1,729 new mobile users reported being helped by this change.
